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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trevelle Bibbs Jr

Trevelle Bibbs Jr

October 18, 2024

5  out of  5
rating by Trevelle Bibbs Jr
"My Customer Service Agent was Jessica, Mike Williams Agency: Jessica received the highest marks due to her professionalism, knowledge and willingness to listen to my experience. Her work with me represents her agency well; this is the stuff that protects corporations’ brand image and preserves relationships! Thank you, Jessica for your help! Regards, Mr Trevelle Bibbs Jr"
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Brad Jones

October 1, 2024

5  out of  5
rating by Brad Jones
"I had the worse experience i have ever had with any business ever. The person I communicated with claimed to be the office manager. I was told so many different things I couldn't keep up. I would've never even thought about doing business with State Farm again especially this office. However, I eventually spoke with Jessica who in my opinion is a valuable employee. Her general concern, professionalism, knowledge and willingness to listen to my experience has saved the possibility for any future business. She is fantastic"
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Elizabeth Vaughn

August 15, 2024

5  out of  5
rating by Elizabeth Vaughn
"Jessica was awesome and quick! Thank you so much!"
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sam eckmeyer

August 15, 2024

5  out of  5
rating by sam eckmeyer
"Really awesome service. Not only were they more affordable than all other companies I requested a quote from, but they are also caring people. They have treated me with compassion and understanding and in today's world, that goes a really long way. Thank you State Farm for providing excellent service and for caring about people and their financial struggles. Top notch, would recommend."
Profile photo of Lakayla Hudson

Lakayla Hudson

June 7, 2024

5  out of  5
rating by Lakayla Hudson
"Jessica is an amazing person/worker!! She did a amazing job with helping me"
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Josephine Hudson

June 4, 2024

5  out of  5
rating by Josephine Hudson
"Jessica was VERY polite and professional with assisting me! She spoke with knowledgeable information to help me understand my rates better and she has awesome customer service! Thank You Ms.Jessica so much for all of your help!"
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Troy Arnold

May 9, 2024

5  out of  5
rating by Troy Arnold
"Jessica was very helpful she knew exactly what I had to do and took care of it in no time at all thank you Jessica"
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Nerissa Phillips

March 15, 2024

5  out of  5
rating by Nerissa Phillips
"Addie is awesome. Great customer service!"
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David Umbarger

March 7, 2024

1  out of  5
rating by David Umbarger
"Rates went from $250 to $380, agent advised it was because of inflation. Manager advised it was because a discount fell off for no reason. Manager said they wouldn’t refund and never fixed the issue. I switched to indiana farm bureau and am paying a fraction of what I was paying with State Farm originally."
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Tracey Harris

October 25, 2023

5  out of  5
rating by Tracey Harris
"Mike and his Team always provide continuous outstanding customer service and support!"
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Delana Wilcox

September 25, 2023

5  out of  5
rating by Delana Wilcox
"Jessica was very helpful and knowledgeable..She helped me resolve my problem and answered my questions😊"
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FranniStarr Mitchell

September 25, 2023

5  out of  5
rating by FranniStarr Mitchell
"I had the pleasure of speaking with Jessica, she was very very pleasant and she took time to help me with my issue. She spoke with much knowledge and she was very understanding, she gave 1million percent customer service!!!!!!!"
Profile photo of Anita Gray

Anita Gray

August 31, 2023

5  out of  5
rating by Anita Gray
"I had the pleasure of speaking to Delaina she went over my policy changes and was able to find me additional discounts! She was very professional and knowledgeable about all of the services that they offer and her customer service skills are impeccable I highly recommend State Farm for all your needs and their great employees."
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Victor Rodriguez

August 10, 2023

5  out of  5
rating by Victor Rodriguez
"Great insurance company. Great experience with Delanie explaining my benefits"
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Linda Minor

August 8, 2023

5  out of  5
rating by Linda Minor
"Well first I didn't think you could do what you with my low insurance I thank you"
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Antonio Fields

August 4, 2023

5  out of  5
rating by Antonio Fields
"Great service, very helpful"
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John Skopick

August 1, 2023

5  out of  5
rating by John Skopick
"Great agent!!!"
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Julio Gonzalez

June 16, 2023

1  out of  5
rating by Julio Gonzalez
"All I wanted was car insurance and when I happened to look at my account they added home renters insurance to my coverage. I didn’t ask for renters insurance and now that I want to cancel they raising my pricing. They never disclosed the bundle when I switched. I’m switching back I rather pay more than to be misled. If this is how you conduct business I’m willing to bet you guys are useless when needed."
Profile photo of Kenneth Nicklowicz

Kenneth Nicklowicz

June 8, 2023

5  out of  5
rating by Kenneth Nicklowicz
"Through my frustration and cost of insurance going up in was about to give up. My agent worked with me to get things setup and coverage/ratio that fits my budget. Thanks dalaina for your time working through this as I didn't want to leave a company that has stood behind me from day 1.. state farm values its customers"
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angelia ward

May 3, 2023

5  out of  5
rating by angelia ward
"I was very please with how efficient they were in getting touch with me about the car accident and taking care everything."
We responded:
"Angelia, thank you! we appreciate your business and your review!"
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James Robinson

April 23, 2023

5  out of  5
rating by James Robinson
"Helpful and no pressure. Thanks, Delaina!"
We responded:
"James, thank you! we appreciate your business and your review!"
Profile photo of Jorge Gallegos

Jorge Gallegos

April 16, 2023

5  out of  5
rating by Jorge Gallegos
"Estoy muy contento con esta agencia de seguros, siempre buscan la mejor opción para tener las mejores coberturas y al mejor precio!!!"
We responded:
"Jorge, thank you! we appreciate your business and your review!"
Profile photo of J Neloms

J Neloms

April 13, 2023

5  out of  5
rating by J Neloms
"Very knowledgeable and helpful. Delaina reviewed all my policies with me checked for every discount extremely helpful. Great team out there... keep up the great work"
We responded:
"Neloms, thank you! we appreciate your business and your review!"
Profile photo of Judy Eudakis

Judy Eudakis

April 13, 2023

5  out of  5
rating by Judy Eudakis
"Love my State farm insurance."
We responded:
"Judy, thank you! we appreciate your business and your review!"
Profile photo of Cindy Skopelja

Cindy Skopelja

April 12, 2023

5  out of  5
rating by Cindy Skopelja
"Jessica was very helpful, polite and took care of my request promptly"
We responded:
"Jessica, thank you! we appreciate your business and your review!"