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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rupi Loop20

August 14, 2025

5  out of  5
rating by Rupi Loop20
"Great business and always contact me when they need anything or to inform me on changes! Great staff!! Great prices!"
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Tiffany G. Mead

August 8, 2025

1  out of  5
rating by Tiffany G. Mead
"If I could give zero stars I would. Save yourself stress and frustration, not to mention money. Go with any other agency before you waste your time on this agency. From agents not doing their jobs, to not notifying clients of issues via call or text, to not being accountable, keep the safety of your home, car and whatever you need insured with anyone else besides this office. Their agents(not just 1 but multiple) fail to file information in timely a timely manner. They fail to send out information and equipment and when you are given a rate increase they won’t and can’t adjust the bill to reflect the correct monthly premium. They want you to pay extra because of their unprofessional conduct and be ok with it. State Farm corporate lets you file a complaint, the attorney general’s office, the FCC and the board of insurance. I urge you to file complaints every single time they cause a issue with your insurance due to their employees failing to do their job. State Farm has gone downhill. Everything is blamed on the mysterious “underwriter” who has no name, number or contact information. It comes down to fraud with this office and State Farm at this point. They fail at everything when it comes to their clients. Save yourself the nightmare."
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Jonathan Romero

August 5, 2025

5  out of  5
rating by Jonathan Romero
"This place is very clean. The entire staff is friendly, and Gabby, the one that assisted me, was able to get me affordable full coverage insurance on my vehicle. I highly recommend it."
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Britt Perkins

August 1, 2025

5  out of  5
rating by Britt Perkins
"Love the office and the staff! Been with them forever!"
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David Wiederhold

July 31, 2025

5  out of  5
rating by David Wiederhold
"I like my insurance it’s worked out real well working with y’all"
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Jose Lagunas

July 15, 2025

5  out of  5
rating by Jose Lagunas
"great services and affordable premiums."
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Mazian Ahmad

July 9, 2025

5  out of  5
rating by Mazian Ahmad
"Jessica was really helpful in helping me sorted out my car and condo policy."
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Shaina Reyes Ozuna

July 9, 2025

5  out of  5
rating by Shaina Reyes Ozuna
"Quick, efficient and easy customer service! They can get you signed up for a new plan in minutes! This team made the process so easy switching over to a new insurance and they even offer to cancel your old policies so you don’t have to deal with that! Highly recommend! They saved me about $150 monthly after switching policies while also including the renters insurance! Great team! Even better service!"
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Rebeca Rodriguez

July 1, 2025

1  out of  5
rating by Rebeca Rodriguez
"Be cautious when dealing with this location. Delaina has acted unethically by using my name—without my knowledge or permission—to apply discounts to my ex-husband’s insurance policies. I recently discovered that seven items are currently linked to my name without my consent. This is not only unprofessional but also potentially fraudulent. I strongly believe this behavior should be investigated. Protect your personal information and review your account details carefully."
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Marc Ugo

June 23, 2025

5  out of  5
rating by Marc Ugo
"Gabby was great! I had a great experience with resolving a home owner insurance issue that my previous agent had no idea how to get it resolved. Got referred to Gabby who stepped in, called the mortgage company insurance, had us all on 3 way call until the issue was resolved. I was impressed."
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Victor Cage

June 20, 2025

5  out of  5
rating by Victor Cage
"Jessica has great customer service. I absolutely loved talking to her. Very knowledgeable 10/10"
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Brandyn Cagle

June 16, 2025

4  out of  5
rating by Brandyn Cagle
"Very informative and I was able to get great rates on house and vehicle 👍🏿"
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Jennifer Santiago

June 13, 2025

5  out of  5
rating by Jennifer Santiago
"Very nice lady. Very pleasant to deal with."
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Melissa Montes

June 13, 2025

5  out of  5
rating by Melissa Montes
"I have been with Mike Williams State Farm for many years now and wouldn’t have it any other way! They handle our homeowner’s insurance, life insurance and auto insurance. Their office staff is extremely knowledgeable and super friendly! Delaina is fantastic and has helped us on many occasions! Jessica takes such good care of me when I call and is so personable! I appreciate all you do for my husband and I! I give them a 5 star rating!"
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Robert Walker

June 12, 2025

5  out of  5
rating by Robert Walker
"Jessica is always great to talk to about my policies. Jessica is supper friendly supportive understanding and very knowledgeable not just in Indiana but other states. The office staff is definitely my good neighbor!"
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Mike Mihalski

June 12, 2025

5  out of  5
rating by Mike Mihalski
"Very professional and pleasant to talk to and work with. Very happy with the whole experience."
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Veronquie Dawson

June 11, 2025

5  out of  5
rating by Veronquie Dawson
"I worked with Lily and Jessica, both were very helpful! Excellent customer service!"
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Emmy Escalante

June 10, 2025

5  out of  5
rating by Emmy Escalante
"I had an excellent experience thanks to Jessica’s outstanding customer service. She was professional, attentive, and genuinely helpful throughout the entire process. Jessica took the time to understand my needs and made sure every question was answered clearly and patiently. Her friendly attitude and quick responses made everything smooth and stress-free."
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Billy Gaddis

June 10, 2025

5  out of  5
rating by Billy Gaddis
"Miss Jessica, excellent customer service.Excellent person, I want to thank her for allowing Extending my insurance.With you guys she's the excellent person for our customer service.She answered all my questions.She she handled things professionally.Thank you again"
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patty hutsler

June 9, 2025

5  out of  5
rating by patty hutsler
"Jessica is just wonderful. She answers all my questions and always has a smile on her face. She seems to really enjoy her job."
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2017x Gaming

June 6, 2025

5  out of  5
rating by 2017x Gaming
"I had an great experience with Jessica she has great customer service."
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Nicole

June 6, 2025

5  out of  5
rating by Nicole
"Jessica is an awesome person she’s a very enthusiastic worker!!!"
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Gabriella

June 6, 2025

5  out of  5
rating by Gabriella
"Jessica was incredibly helpful and professional throughout my entire experience. She went above and beyond to ensure that all my questions were answered and handled everything promptly and efficiently. Her attention to detail and friendly attitude made the entire process smooth and stress-free. It’s clear that she truly cares about her clients, and I’m grateful for the excellent service she provided. Highly recommend working with Jessica!"
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feistyone_01

June 5, 2025

5  out of  5
rating by feistyone_01
"The agents are extremely great to my family and I. Dalanya and Mia are who I have spoken to every time I have had to call. They have been so kind and helpful every single time and made me feel comfortable when I needed help (which was every time I called). Thank you State Farm"
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Dailyn Wilson

April 1, 2025

5  out of  5
rating by Dailyn Wilson
"Jess answered all of my questions in detail and got me properly insured. Thanks a"