State Farm® Insurance Agent Mike Williams

"I'm only rating them 5 stars because of Jessica customer service if not for the experience she just provided I would have took ally business elsewhere. Give her a raise mike."

"Jessica and Gabieriella were very helpful! As well as being friendly and explaining everything that I needed to know. Awesome customer service!"

"Miss Jessica, excellent customer service.Excellent person, I want to thank her for allowing Extending my insurance.With you guys she's the excellent person for our customer service.She answered all my questions.She she handled things professionally.Thank you again"

"My Experience at this location has been Pleasant the ladies their are professional and extremely helpful, it’s very clean and organize however there’s one special woman in particular that has definitely stood out from everyone else this woman by the name “DELAINA” has been the highlight the light to the end of my dark tunnel … I was laid off from job and was in between blessings like my grandmother says in between a rock and a hard place she has spoke life into me, listen to my personal problems (which isn’t her job) I didn’t have a way to pay for my auto insurance and just needed a push) at first she told me there was nothing that they could do. She didn’t give up on me and she sat there and was that ray of sunshine on a gloomy day. See there’s some people that come in to work for a check and there’s that come in to be able to be a blessing to the people through their good customer service, smile, assistance and expertise etc. I can tell she’s a beautiful and supportive Mom/Aunt beside she truly cared DELAINA WENT FAR AND BEYOND TO TRY TO HELP ME TO EXPLORE OPTIONS PERSONALLY AND WAS WORKING DILIGENTLY TO FIGURE OUT WHAT COULD SHE DO TO REACH OUT TO HER TEAM TO HELP …I really felt like my grandmother sent her to not give up on me because she didn’t know I needed someone in that moment. I didn’t have anyone to turn to other than God. I felt like giving up and depression sunk in and tried everything in my power …so when I tell you She called back days later and express that they would be able to help me I couldn’t help but to burst in tears in joy! You can’t find good help these days! We need more agents and people like “DELAINA” that love and value her customers because we are like family to her and she is like family to me in this moment and forever! I love love her! Please 🙏🏾 go check her out she’s one of the sweetest, kindest and Hard working woman there and State Farm has did an amazing job choosing her and I’m convinced they saw her GREATNESS AND BEAUTIFUL SPIRIT AND HUSTLE LIKE I DID!! I Pray and claim 2025 be her biggest Year Financially, spiritually and Mentally! I pray that her and her family reap the fruits of her labor! May she break barriers that she thought she couldn’t break❤️"

"I’ve always had an amazing experience with Jessica! Very helpful, very knowledgeable, and very professional. She goes above and beyond to ensure that your needs are met, and that is always greatly appreciated!"

"Jessica Was Awesome! Very knowledgeable!! Super Nice!"

"My Customer Service Agent was Jessica, Mike Williams Agency: Jessica received the highest marks due to her professionalism, knowledge and willingness to listen to my experience. Her work with me represents her agency well; this is the stuff that protects corporations’ brand image and preserves relationships! Thank you, Jessica for your help! Regards, Mr Trevelle Bibbs Jr"

"I had the worse experience i have ever had with any business ever. The person I communicated with claimed to be the office manager. I was told so many different things I couldn't keep up. I would've never even thought about doing business with State Farm again especially this office. However, I eventually spoke with Jessica who in my opinion is a valuable employee. Her general concern, professionalism, knowledge and willingness to listen to my experience has saved the possibility for any future business. She is fantastic"

"Jessica was awesome and quick! Thank you so much!"

"Really awesome service. Not only were they more affordable than all other companies I requested a quote from, but they are also caring people. They have treated me with compassion and understanding and in today's world, that goes a really long way. Thank you State Farm for providing excellent service and for caring about people and their financial struggles. Top notch, would recommend."

"Jessica is an amazing person/worker!! She did a amazing job with helping me"

"Jessica was VERY polite and professional with assisting me! She spoke with knowledgeable information to help me understand my rates better and she has awesome customer service! Thank You Ms.Jessica so much for all of your help!"

"Jessica was very helpful she knew exactly what I had to do and took care of it in no time at all thank you Jessica"

"Addie is awesome. Great customer service!"

"Rates went from $250 to $380, agent advised it was because of inflation. Manager advised it was because a discount fell off for no reason. Manager said they wouldn’t refund and never fixed the issue. I switched to indiana farm bureau and am paying a fraction of what I was paying with State Farm originally."

"Mike and his Team always provide continuous outstanding customer service and support!"

"Jessica was very helpful and knowledgeable..She helped me resolve my problem and answered my questions😊"

"I had the pleasure of speaking with Jessica, she was very very pleasant and she took time to help me with my issue. She spoke with much knowledge and she was very understanding, she gave 1million percent customer service!!!!!!!"

"I had the pleasure of speaking to Delaina she went over my policy changes and was able to find me additional discounts! She was very professional and knowledgeable about all of the services that they offer and her customer service skills are impeccable I highly recommend State Farm for all your needs and their great employees."

"Great insurance company. Great experience with Delanie explaining my benefits"

"Well first I didn't think you could do what you with my low insurance I thank you"

"Great service, very helpful"

"Great agent!!!"

"All I wanted was car insurance and when I happened to look at my account they added home renters insurance to my coverage. I didn’t ask for renters insurance and now that I want to cancel they raising my pricing. They never disclosed the bundle when I switched. I’m switching back I rather pay more than to be misled. If this is how you conduct business I’m willing to bet you guys are useless when needed."

"Through my frustration and cost of insurance going up in was about to give up. My agent worked with me to get things setup and coverage/ratio that fits my budget. Thanks dalaina for your time working through this as I didn't want to leave a company that has stood behind me from day 1.. state farm values its customers"